It’s hard to believe our non-invasive medical aesthetics brand Artisan Aesthetic Clinics is now six months old! We’ve come a long way in that time. Since opening our first clinic on Brisbane’s Racecourse Road in November 2018, we’ve grown to operate 13 clinics across Queensland, the Australian Capital Territory and New South Wales. This includes our own training academy: The Face Academy, which offers independent training services to doctors and nurses within the industry.
We’ve also put in place a clear structure, embedded our CARE operating rhythms, and established a very strong medical team, with 11 highly qualified cosmetic doctors and more than 35 nurses and dermal therapists. Our medical team is governed by our medical board, ensuring client safety, results, and best practice.
We are now well and truly on our way to achieve our goal of leading the premium-end of the non-invasive aesthetics market. Prior to our entry, there was no major player operating at scale in this segment. We’ve welcomed more than 16,500 clients into our clinics, and 94% of our clients tell us they’d recommend us to their family and friends. It’s great validation that our service offering and the way we make our clients feel is resonating so strongly.