It’s about trying to create that work-family balance

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“It’s about trying to create that work-family balance. And it is hard in retail, it’s a seven-day trading organisation that we have here. There are days when they are working weekends, so we try to give a little back. Successful organisations care about their employees and keep them being productive in the business. It isn’t about running a commune either. You don’t say, ‘oh they have been here 25 years, let’s just leave them alone’.”

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